Organization Profile
Your organization profile stores the core business information for your Chronicaly account. This includes your organization name, contact phone number, website, and correspondence address. Administrators can update this information at any time from Settings → Organization.
Business Profile Fields
The Business Profile section contains four fields:
- Organization Name — The legal or trading name of your business. This name appears on public-facing pages including the booking page and service agreement communications sent to your customers.
- Phone — A contact phone number for your organization. This is stored for administrative reference.
- Website — Your business website URL. Include the full address, for example
https://www.example.com. - Correspondence Address — A mailing or registered address used for billing and legal purposes.
To update any field, navigate to Settings → Organization, edit the relevant field, and click Save.
Correspondence Address vs. Service Locations
The correspondence address in your organization profile serves a different purpose than the addresses you configure under Locations.
| Field | Purpose |
|---|---|
| Correspondence Address | Billing, legal, and administrative use only — not visible to customers |
| Location Address | The physical address where services are performed — used by RouteSense™ for route optimization and visible on the booking page |
Do not enter a service or operational address in the correspondence address field. If you need to add or manage the addresses where your team delivers services, go to Locations.
The correspondence address is not shown to customers on the booking page or in any customer-facing communication. Only your organization name appears publicly.